How do you track a stolen Zoleo. one that is activated but not enrolled yet?

Permanently deleted user

• 15. Januar 2022 22:23

One of our employees had his truck broken into and had his new activated but not enrolled Zoleo device stolen, how can we track it?

 

Marti

 

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  Neil

  • 17. Januar 2022 00:07

  Hi Marti! The ZOLEO isn't able to be tracked unless it's actively sending its GPS location via a message or Location Share + session to one of your approved contacts. 

  If your ZOLEO is lost or stolen, you can reach out to ZOLEO Customer Support, and see if they can provide the last known location of the ZOLEO (you'll need to verify account and device info for security/privacy reasons). 

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