Neil

1. Community
2. General Discussion
3. Do non-satellite messages count against the monthly plan?

@...   You cannot receive any messages sent to your ZOLEO's sms number unless your mobile device is paired to the ZOLEO. The messages will transmit as soon as the device is turned on and paired to ...

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• Neil
• 12. September 2022 13:16
• 0 Stimmen

1. Community
2. Feature Requests
3. More than one recipient on a text message

No firm timelines yet, but this is something we hope to have in the future.    

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• Neil
• 6. September 2022 12:39
• 0 Stimmen

1. Community
2. General Discussion
3. Share GPS Coordinates without Location Share+?

Hi Wade Brown,   It's a different Pin :) It's the pin to the left of where you type a message. You can also change this in the settings so any check in always includes location by going to:   Setti...

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• Neil
• 12. August 2022 15:01
• 0 Stimmen

1. Community
2. Feature Requests
3. Find My Device, but returns GPS location

Hi Jon Turgeon, We are working on some exciting new features around making it easier to view and consume ZOLEO's location data. One thing to consider is that satellite communication devices like ZO...

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• Neil
• 25. Juli 2022 20:54
• 0 Stimmen

1. Community
2. Feature Requests
3. Location Sharing ... without the app please

We are working on this feature, so stay tuned! 

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• Neil
• 25. Juli 2022 20:50
• 2 Stimmen

1. Community
2. Feature Requests
3. Will work device in Kazakhstan

Hi Abzal, Thanks for your interest in ZOLEO!  The ZOLEO devices themselves operating on the Iridium satellite network, which essentially works anywhere on the globe.  However, in order to setup bil...

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• Neil
• 25. Juli 2022 14:09
• 0 Stimmen

1. Community
2. Feature Requests
3. Confirm check-in message being sent in app

Hi Rick, Our app update last fall introduced the ability to send Check ins over wifi/cellular (if available), which means it shouldn't be trying to send it over satellite, assuming you have wifi co...

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• Neil
• 24. Juli 2022 14:59
• 0 Stimmen

1. Community
2. General Discussion
3. Sharing location beyond the 5 designated contacts

Hi Robert, We try to release 1-2 major app and firmware updates to the ZOLEO device per year, which often bundle numerous new features, updates, fixes into one release.  We also try to not provide ...

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• Neil
• 24. Juli 2022 14:56
• 0 Stimmen

1. How-To
2. Messaging
3. How to Check Your Message Usage

Hi John Helmer Absolutely - This is one of our most requested features, and one we're actively working on developing. It should hopefully be released relatively soon, so stay tuned. Currently, you ...

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• Neil
• 18. Juli 2022 16:41
• 0 Stimmen

1. Community
2. General Discussion
3. Do non-satellite messages count against the monthly plan?

Hi Randall Darden You did the right thing here (contact our Support Team for help)!  Depending on how messages are queued into our messaging servers, can sometimes create edge cases where message s...

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• Neil
• 18. Juli 2022 16:38
• -1 Stimmen