Zendesk has informed ZOLEO of a scheduled maintenance that will impact the customer experience team performance on October 31, 2023.
Maintenance Start Date: Tuesday - October 31, 2023
Maintenance Start Time: 07:00 UTC
Outage End Date: Tuesday - October 31, 2023
Outage End Time: 15:00 UTC
Expected behavior: A subset of Zendesk Explore customers in the US and APAC region will experience a delay in data refresh, which will become noticeable 1 hour after the maintenance starts and is expected to last for 9 hours.
The Zendesk Explore team is upgrading the databases for increased reliability, security and performance.