You can manage your ZOLEO device tone's volumes by using the ZOLEO App. This can be done only when connected to your ZOLEO device.
How to Adjust Device Alert Volume:
- Open the ZOLEO app and tap the Settings (gear icon) in the bottom right corner.
- Select My Connected ZOLEO Device.
- Choose Device Alert Volume.
- Select your preferred volume level: High, Low, or Off.
- Tap Save to apply your changes.
How to Turn Off SOS and Other Tones:
- From the Settings menu, navigate to the My Connected ZOLEO Device section.
- Select Device Alert Volume, then choose the Off option.
- This will open a new submenu labeled SOS & Other Tones, which is set to "On" by default.
- To disable these tones, select Off for SOS & Other Tones.
- An informational pop-up will appear, followed by a confirmation pop-up asking if you wish to proceed with turning off all tones, including SOS alerts, SOS cancellations, charging, and factory reset tones (Note: Find My Device remains operational).
IMPORTANT: We strongly recommend keeping the SOS Alert volume on to ensure you remain aware of any critical situations as they unfold.
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