Using Weather with ZOLEO

ZOLEO allows you to obtain a weather forecast for your current location or other locations so you can plan ahead. Weather forecasts requested over satellite use 1 message per request. To see the number of satellite messages included in a plan, go to the ZOLEO monthly plan page for more information.

Requirements for using weather:

• A ZOLEO with an active subscription
• The ZOLEO App set up on your mobile device
• An active link/Bluetooth connection between the ZOLEO app and ZOLEO device
• Offline maps for areas you'll be travelling to that are outside of cellular coverage

Please note that the ZOLEO weather service does not provide marine-specific weather forecast information such as wave conditions, etc.

Who provides weather for ZOLEO?

Weather forecast content is provided by AerisWeather.

• AerisWeather offers global hyperlocal weather forecast data
• Location (latitude/longitude) specific weather forecasts within 100 meters of spatial resolution
• Utilizes reliable forecast data from trusted sources, including the National Weather Service, Environment Canada, the UK Met Office, the Australian Bureau of Meteorology (and more) and industry standard forecast models to provide truly global coverage!   

How to request a weather forecast

To request weather, the ZOLEO device must be active linked/Bluetooth connected with the ZOLEO app. Check this article to view how to link with the ZOLEO device. Requesting a weather forecast over satellite can take up to a few minutes to load the results. 

Request weather for your current location

1. Tap the weather icon on the bottom of the ZOLEO App (the sun/cloud logo). 
2. A Choose Location prompt will appear. Tap Use Current Location.
3. The weather for your current location will be requested and displayed when ready.

Note: If a weather forecast is already displayed, tap the back arrow at the top left to go back a screen.

• • A Go Back? prompt will appear. Tap Yes, request new forecast.
  • Tip: to keep a record of your previous weather request, take a screenshot before you go back. 

Request weather for a different location

1. Tap the weather icon on the bottom of the ZOLEO App (the sun/cloud logo). 
2. A Choose Location prompt will come up. Tap Select a Different Location.
   • Note: a prompt will appear explaining how to select a location. If you see this prompt, tap Select Location. If you select Do not show this again, the instructional prompt will no longer be displayed.
3. When using satellite, the location can be selected using two methods:
   1. Dragging the map to place the pin on the desired location, or
   2. Entering coordinates of the location. 
      • The coordinates are in latitude, longitude format. This is also known as Decimal Degrees.
      • Note: you can also search for a location by name only while connected to Internet via cellular data or WiFi.
4. After selecting the location, tap on Download icon ⭳ to the right of the search bar.
5. The weather forecast for the selected location will be requested and displayed when ready.

Note: If a weather forecast is already displayed, tap the back arrow at the top left to go back a screen.

• • A Go Back? prompt will appear. Tap Yes, request new forecast.
  • Tip: to keep a record of your previous weather request, take a screenshot before you go back.

Tip: Offline maps are required for viewing high-resolution map detail while outside of cellular coverage. Download an offline map (cell or Wi-Fi required) of the area you'll be travelling then use the map to retrieve weather forecasts off the grid.

• Check this article for more information on downloading and managing offline maps. 
• Alternatively, you can request a weather forecast for the area you'll be travelling while you're still within cellular coverage and an offline map will be automatically downloaded for you.

Refreshing a weather forecast

While viewing forecast results, use the Refresh button ↻ at the top right to update the weather information displayed on the forecast. The forecast will be provided for the same location.

Verifying location used to acquire forecast

Tap the place name displayed on the forecast results to display the location information used to download the weather forecast. A map with location pin and coordinates will be displayed.