When an SOS is declared from a ZOLEO device the information provided for the SOS Contacts will be shared with our emergency monitoring coordinating partner which is an international 24 hour/365 day search and rescue coordination center.
The coordinating partner will call the SOS Contacts (in no particular order). They will identify themselves, advise of the reason for their call, provide any information they have regarding the SOS and device users state, and gather any relevant information the SOS contact can provide on the device user.
Note: if the coordinating partner is successful in contacting one SOS Contact via the phone they will not attempt to reach the other.
The phone number the Emergency Response Partner will call your contacts from is +1-617-459-4200
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