Sharing the ZOLEO communicator is easy! Once the person you are sharing with has downloaded the ZOLEO app from the Apple Appstore or the Google Play store they will need to create or log into their ZOLEO app account (details here).
Once they have the app up and running they should follow the normal steps to connect to the device. If they do not see the device listed it may be because you are still connected to the device, you will need to disconnect first. To disconnect please follow these steps in the ZOLEO App:
| Navigate to the settings Menu (gear Icon) | Select Disconnect From ZOLEO Device | Confirm the disconnect by answering Yes to the popup message |
Once they are connected to your device the ZOLEO SMS number and ZOLEO e-mail address will be linked to their app, this is the Follow-Me feature, which you see each time you link to a new ZOLEO device.
Your messages are kept and will be displayed on the Chats screen even though you are not connected to the ZOLEO communicator. The user who now connects with the ZOLEO communicator will not see your messages but will start receiving all ZOLEO SMS and email messages as soon as they connect to the ZOLEO communicator.
| NOTE: The new user will see any new ZOLEO email or SMS messages sent to ZOLEO communicator. However, app-to-app messages are always delivered to your ZOLEO App profile (not the ZOLEO App of the new user). |
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