If the Location Share+ feature add-on is no longer required and you would like to remove it from your monthly plan, you will need to do so using your MyZOLEO online account. The Location Share+ feature add-on cannot be removed using the ZOLEO app.
Note: The Location Share+ feature add-on is not prorated, and the full charge will apply if cancellation occurs mid-month or before the billing cycle has elapsed. Your Location Share+ history will continue to be available in the ZOLEO app until your regular monthly service plan is canceled and your app account is deleted.
Steps to remove Location Share+:
- Log into your MyZOLEO account at http://www.myzoleo.com.
- Navigate to the Devices & Plans menu option.
- Locate your ZOLEO device(s) and expand the desired device using the drop-down menu next to the device name.
- Select the Manage Features tab.
- Under Location Share+, select Cancel this feature button.
- A confirmation prompt will be presented, press Yes, Cancel It to continue.
Once successfully canceled, the Location Share+ feature will no longer be available for use in the connected ZOLEO app.
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