To create a new account with ZOLEO, one needs to ensure that they enter their phone number correctly, otherwise the "Invalid phone number format" error shows up, as per the screenshot below:
To get around this, on sign up, one must enter their country code, followed up by their area code and the rest of their phone number.
North America - their country code is +1. So, their phone number would be +1(area codexxx)xxxxxxx.
Australia - their country code is +61. To enter an Australian phone number in this format, it would be +614xxxxxxxxx.
New Zealand - their country code is +64. Similarly to an Australian phone number, their phone number would be +64xxxxxxxxx.
Once your number has been entered in any of these formats (depending on the region you are from), you will be able to advance further with the sign up process.
Please feel free to reach out if you are having any issues or have any questions, and we're happy to help.
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