Activation
My Account
- What are ZOLEO contacts? How can I add or change SOS and Check-in contacts assigned to my ZOLEO?
- Why am I getting an "Invalid phone number format" error on sign up?
- How to remove Location Share+ feature from my services
- How can I change my MyZOLEO Account's password?
- What is my device name? How can I change my device name?
- How to add SOS and Check-in contacts using your mobile device (phone or tablet)
ZOLEO App
- How to delete messages in the ZOLEO mobile app
- Do I need to turn on Bluetooth to connect to the ZOLEO device?
- How do I change the phone or tablet I use with ZOLEO?
- How do I change the language on the ZOLEO App?
- The ZOLEO App Status Bar
- Does the ZOLEO app work with Apple Watch?
Device
- How do I share my ZOLEO with another person?
- How can I locate a misplaced ZOLEO?
- How does ZOLEO battery management work?
- How do I know if I have signal?
- How do I turn my ZOLEO On and Off?
- How do I start and stop Location Share+ from my ZOLEO device?
Service
- How can I remove Location Share+ feature from my device's service?
- Understanding Your Invoice
- Understanding your Invoice - Australia and New Zealand
- How do I add or remove a ZOLEO Location Share+ contact?
- What do ZOLEO Location Share+ contacts receive?
- How do I remove the Location Share+ Add-on from my monthly plan?