Carmen

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Activity overview

Latest activity by Carmen
  • Carmen created an article,

    Mobile App Update Version 6.1 - August 2, 2023

    App versions (Release Date: August 2, 2023) iOS: 6.1.4 (171) Android: 6.1.3 (138) Contains Firmware: 5.0-0 Download Requirements Update to the most recent version of the app from your Apple or Andr...

  • Carmen created an article,

    How to record and send a video/photo on Android/iPhone devices

    Recording a video for Android Users:  Locate the "camera" application on your phone and press the icon to open the application Above the shutter button, there is a menu with different options, you...

  • Carmen created an article,

    Mobile App Update Version 6 - June 7, 2023

    App versions (Release Date: June 7, 2023) iOS: 6.0.4 (162) Android: 6.0.3 (127) Contains Firmware: 4.6-1 (no change)   Download Requirements Update to the most recent version of the app from your A...

  • Carmen created an article,

    ZOLEO Track FAQ

    What is ZOLEO Track? ZOLEO Track is a web app that works as a simple and effective solution to monitor the whereabouts of ZOLEO device users. With ZOLEO Track, account owners gain the ability to mo...

  • Carmen created an article,

    ZOLEO Track Overview

    Content This article reviews the ZOLEO Track feature, which is available to all ZOLEO subscribers to assist with monitoring the last reported location of active devices on a map.  What is ZOLEO Tr...

  • Carmen created an article,

    Medical Assist Overview

    Content This article reviews the Medical Assist feature, available to ZOLEO subscribers to assist with non-emergency medical situations.  What is Medical Assist? Who can use Medical Assist? What d...

  • Carmen created an article,

    What are ZOLEO contacts? How can I add or change SOS and Check-in contacts assigned to my ZOLEO?

    Overview This article reviews how to add or edit assigned contacts to your ZOLEO after you've activated your ZOLEO device. This is managed via your MyZOLEO account on the online portal. Please note...

  • Carmen created an article,

    How do I test the ZOLEO SOS feature?

    You may be curious to know how SOS alerting works on your ZOLEO device and app - you might even be tempted to test it. Before you do, please follow these instructions to avoid creating a false alar...

  • Carmen created an article,

    Why is the Check-In button on my ZOLEO device not working?

    If you are wondering why the Check-In button on your device is not working, it may have something to do with how long you are pressing the button down for.    The physical check-in button on your Z...

  • Carmen created an article,

    How to delete messages in the ZOLEO mobile app

    If you have the need to delete any particular message or message thread in the ZOLEO mobile app (for iOS or Android), here's how to do it: Note: Location Share+ messages cannot be deleted, as well ...