Carmen
- Total activity 200
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 96
Activity overview
Latest activity by Carmen-
Carmen created an article,
Troubleshooting Not Receiving Messages with ZOLEO
Contents This article helps you troubleshoot issues when your ZOLEO device isn’t receiving messages. Messages can be delivered to the ZOLEO App or device through different networks and message type...
-
Carmen created an article,
Troubleshooting “Follow-Me Messaging Has Failed” Error
This article explains what the “Follow-Me Messaging Has Failed” error means in the ZOLEO App, why it occurs, and how to resolve it step by step.What is Follow-Me Messaging?Follow-Me Messaging is a ...
-
Carmen created an article,
How To Return a ZOLEO RMA Device (Best Practices)
If you've received an RMA (Return Merchandise Authorization) for your ZOLEO Device, this article outlines the best practices for returning the unit. Follow these steps carefully to ensure your retu...
-
Carmen created an article,
Troubleshooting Issues Updating Your Payment Method
If you're having issues updating the payment method on your ZOLEO account, this article walks you through a few simple steps that often resolve the issue. Before You Begin Make sure you're using ...
-
Carmen created an article,
Troubleshooting SMS Verification Code in ZOLEO App
To use the ZOLEO App, you’ll need to create a free app account using your name and mobile phone number. As part of the signup process, the app will send you an SMS verification code to confirm your...
-
Carmen created an article,
Troubleshooting SOS or Check-In Contacts Entry During Activation
When activating or reactivating your ZOLEO device, you are required to enter two SOS contacts and one Check-In contact. This article explains how to enter these contacts correctly and what to do if...
-
Carmen created an article,
Troubleshooting ZOLEO.com Email Address Entry in Activation
When activating your ZOLEO device, you will be asked to choose a ZOLEO.com email address. This unique address allows your device to send and receive messages via email through the ZOLEO App. Tip: F...
-
Carmen created an article,
ZOLEO Battery Draining Too Fast
If your ZOLEO device is losing battery faster than usual, several factors may be affecting performance. This article will help you review your settings, usage habits, and environment to identify th...
-
Carmen created an article,
Mobile App Update Version 6.7 - May 28, 2025
App versions (Release Date: May 28, 2025) iOS: 6.7.3 (225) Android: 6.7.7 (183) Firmware: 7.1-0 (no change) Download Requirements To access the latest features and improvements, update the ZOLE...
-
Carmen created an article,
Troubleshooting ZOLEO Messages Not Sending
This article provides step-by-step troubleshooting if you are unable to send messages through the ZOLEO App, whether by SMS, email, or app-to-app. Follow the steps below to identify and resolve the...