Carmen
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Articles
Recent activity by Carmen-
Troubleshooting Not Receiving Messages with ZOLEO
Contents This article helps you troubleshoot issues when your ZOLEO device isn’t receiving messages. Messages can be delivered to the ZOLEO App or device through different networks and message type...
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Troubleshooting SMS Verification Code in ZOLEO App
To use the ZOLEO App, you’ll need to create a free app account using your name and mobile phone number. As part of the signup process, the app will send you an SMS verification code to confirm your...
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Troubleshooting ZOLEO Messages Not Sending
This article provides step-by-step troubleshooting if you are unable to send messages through the ZOLEO App, whether by SMS, email, or app-to-app. Follow the steps below to identify and resolve the...
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Troubleshooting “Follow-Me Messaging Has Failed” Error
This article explains what the “Follow-Me Messaging Has Failed” error means in the ZOLEO App, why it occurs, and how to resolve it step by step.What is Follow-Me Messaging?Follow-Me Messaging is a ...
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How To Enable Data Sharing & Give Consent
Content This article explains how to enable data sharing between your ZOLEO account and an integrated partner application. Granting consent is required before a partner can receive location or mess...
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Mobile App Update Version 6.7 - May 28, 2025
App versions (Release Date: May 28, 2025) iOS: 6.7.3 (225) Android: 6.7.7 (183) Firmware: 7.1-0 (no change) Download Requirements To access the latest features and improvements, update the ZOLE...
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Global Rescue "Field Rescue Membership"
ZOLEO now offers a new membership to cover expenses incurred for field rescue transportation services. The Global Rescue "Field Rescue Membership" can be purchased through MyZOLEO and is available ...
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ZOLEO Weather Showing Wrong Location
If the weather data displayed in your ZOLEO app seems inaccurate or is showing the wrong location, please follow these troubleshooting steps to resolve the issue. 1. Confirm Location Permissions Ar...
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ZOLEO Weather Temperature Unit Showing Incorrectly
The ZOLEO App bases your temperature units on your mobile device's settings. Here's how to change the temperature units for Android and iOS Devices. Android Devices - Language Settings To adjust t...
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ZOLEO Check-In Button Not Working
If the Check-In button on your ZOLEO device isn’t working, it could be related to how long you’re pressing it. The button is designed to function with a quick press; holding it down for too long ma...