Carmen
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Articles
Votes on activity by Carmen-
How To Prepare ZOLEO For a Trip
Planning ahead can provide you with peace of mind and allow you to get ahead of any unforeseen circumstances. Your ZOLEO device is your communication lifeline beyond terrestrial coverage so it’s im...
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What Happens During an SOS
The SOS function of your ZOLEO device should only be activated in the event of an emergency. To test your ZOLEO device’s SOS functionality please see How to Test SOS. For information on how to de...
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How To Suspend Your Plan
If your ZOLEO device is no longer being used, you may wish to suspend your monthly plan. To suspend your monthly plan, you’ll need to visit the ZOLEO website and log into your account from your sma...
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How to Send an SOS
The following article describes how to send an SOS alert using both the ZOLEO device as a standalone, and also with the ZOLEO App. Note: The ZOLEO App is not required to declare an SOS. Via the ZOL...
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How To Share The ZOLEO Device
Sharing your ZOLEO device is easy. This article will walk you through the steps to disconnect from your device and share it with a friend or family member. Step 1: Disconnect from Your ZOLEO Device...
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How to Test ZOLEO SOS
You may be curious to know how SOS alerting works on your ZOLEO device and app - you might even be tempted to test it. Before you do, please follow these instructions to avoid creating a false alar...
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SOS Contacts - What to Expect During an SOS
When an SOS is declared from a ZOLEO device the information provided for the SOS Contacts will be shared with our emergency monitoring coordinating partner which is an international 24-hour/365-day...
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Check-In Messages Overview
Content This article explains what Check-In messages are and how to send them using your ZOLEO device or the ZOLEO app. With unlimited Check-Ins included in every active ZOLEO subscription, this fe...
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How To Send a Message With ZOLEO
The ZOLEO app and device have the ability to send app-to-app messages, SMS, and email messages. Note: The supported characters for each message type mentioned in this video are outdated. Please ...
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How To Download & Manage Offline Maps
Content ZOLEO users can download offline maps of a destination to view check-in messages and location updates on a detailed map in the ZOLEO app while not connected to WiFi or Cellular Data. It is ...