Chuck

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Activity overview

Latest activity by Chuck
  • Chuck created an article,

    Can I use Airplane mode with ZOLEO?

    Airplane mode is not recommended when using the ZOLEO app or ZOLEO device.  While it varies by phones, airplane mode may turn off Bluetooth connections and location (GPS) services on your phone. It...

  • Chuck created an article,

    Do I need to turn on Bluetooth to connect to the ZOLEO device?

    To connect to the ZOLEO device Bluetooth will need to be enabled (turned on).  A complete article on linking to your ZOLEO device is here.

  • Chuck created an article,

    How do I change the phone or tablet I use with ZOLEO?

    You can change smart devices without losing any messages. You do this by installing the ZOLEO App on your new smart device and, when setting up your messaging account, specifying the same phone num...

  • Chuck created an article,

    What kind of messages can ZOLEO send?

    App-to-app messages  An app-to-app message is a message you send to (or receive from) another ZOLEO App user. The messages in a conversation are displayed by tapping on the conversation.  NOTE: ...

  • Chuck created an article,

    ZOLEO LED and Button Locations

      The diagram below provides the location of the power button, SOS button and check-in button on the ZOLEO Communicator.  The function of the LED lights on the front of the unit is also noted.  For...

  • Chuck created an article,

    My ZOLEO is not powering on.

    When you first receive your ZOLEO device you will need to plug it in for charging before powering on the device.   For more information on charging your device please list our article here.  

  • Chuck created an article,

    ZOLEO Device Not Making Notification Sounds

    The device notification sounds are a configurable setting in the ZOLEO settings, if you are not hearing sounds on your ZOLEO device please check the ZOLEO Device settings in your ZOLEO App. Please ...

  • Chuck created an article,

    What is a top-up bundle and how much do top-up bundles cost?

    Message top-up bundles provide you with the ability to add extra satellite messages any time, even while off the grid, to avoid overage fees. This can be helpful if you find that you’ve used most o...

  • Chuck created an article,

    Why don't I get new message notifications from the ZOLEO App for Android?

    The Android operating system provides many tools for managing notifications and power savings. At times, these settings may interfere with the ability for ZOLEO users to receive new message noti...

  • Chuck created an article,

    How do I message ZOLEO from other satellite communicators?

    ZOLEO can be used to send and receive messages from other satellite communications devices. This article details which devices ZOLEO can message with and any limitations. Please note, improvements ...