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Activity overview

Latest activity by Chuck
  • Chuck created an article,

    How do I select a e-mail address?

    When signing up for your ZOLEO account and activating your new ZOLEO device you will be asked to choose a name for your email address. When selecting the e-mail address you will only need...

  • Chuck created an article,

    How do I make a payment?

    A payment may be made by logging into your account at    Once you are logged in you may navigate to the Make a Payment menu option.   Enter the payment information and address and click ...

  • Chuck created an article,

    Understanding your Invoice - New Zealand

    Important – Understanding your bill. During the sign-up process, the plans and chargers you have accepted are based on Australian dollars (AU$). This will be reflected on your ZOLEO invoices each m...

  • Chuck created an article,

    Can I use airline mode with ZOLEO?

    Airline mode is not recommended when using the ZOLEO app or ZOLEO device.  While it varies by phones, airline mode may turn off Bluetooth connections and location (GPS) services on your phone. It i...

  • Chuck created an article,

    Do I need to turn on Bluetooth to connect to the ZOLEO device?

    To connect to the ZOLEO device Bluetooth will need to be enabled (turned on).  A complete article on linking to your ZOLEO device is here.

  • Chuck created an article,

    How do I share my ZOLEO with another person?

    Sharing the ZOLEO communicator is easy!  Once the person you are sharing with has downloaded the ZOLEO app from the Apple Appstore or the Google Play store they will need to create or log into thei...

  • Chuck created an article,

    How do I change the phone or tablet I use with ZOLEO?

    You can change smart devices without losing any messages. You do this by installing the ZOLEO App on your new smart device and, when setting up your messaging account, specifying the same phone num...

  • Chuck created an article,

    How does ZOLEO battery management work?

    The ZOLEO communicator has a sleep mode, designed to reduce unnecessary power consumption. By default, the ZOLEO device checks for messages every 12 minutes or when sending a message and then retur...

  • Chuck created an article,

    What kind of messages can ZOLEO send?

    App-to-app messages  An app-to-app message is a message you send to (or receive from) another ZOLEO App user. The messages in a conversation are displayed by tapping on the conversation.  NOTE: ...

  • Chuck created an article,

    How do I turn my ZOLEO On and Off?

    Turn on  To turn on your ZOLEO communicator, hold down the Power button for 3 seconds. When the ZOLEO communicator has turned on and is ready for use, a tone is emitted and the Power LED flashes gr...