Chuck

  • Total activity 259
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 155

Activity overview

Latest activity by Chuck
  • Chuck created an article,

    How do I select a ZOLEO.com e-mail address?

    When signing up for your ZOLEO account and activating your new ZOLEO device you will be asked to choose a name for your ZOLEO.com email address. When selecting the e-mail address you will only need...

  • Chuck created an article,

    How do I make a payment?

    A payment may be made by logging into your account at ZOLEO.com    Once you are logged in you may navigate to the Make a Payment menu option.   Enter the payment information and address and click ...

  • Chuck created an article,

    Understanding your Invoice - New Zealand

    Important – Understanding your bill. During the sign-up process, the plans and chargers you have accepted are based on Australian dollars (AU$). This will be reflected on your ZOLEO invoices each m...

  • Chuck created an article,

    Troubleshooting issues with sending and receiving messages

      The first part of troubleshooting a message issue is to verify the correct procedures are being used to send the message.  Our article located here covers the basics of sending a message. If a me...

  • Chuck created an article,

    How do I know if my activation completed?

    When you activate a ZOLEO it normally takes 10-15 minutes for the activation to complete,  once it completes you will receive an email and you will see the device status as 'Active' in the Devices ...

  • Chuck created an article,

    Can I use airline mode with ZOLEO?

    Airline mode is not recommended when using the ZOLEO app or ZOLEO device.  While it varies by phones, airline mode may turn off Bluetooth connections and location (GPS) services on your phone. It i...

  • Chuck created an article,

    Do I need to turn on Bluetooth to connect to the ZOLEO device?

    To connect to the ZOLEO device Bluetooth will need to be enabled (turned on).  A complete article on linking to your ZOLEO device is here.

  • Chuck created an article,

    How do I share my ZOLEO with another person?

    Sharing the ZOLEO communicator is easy!  Once the person you are sharing with has downloaded the ZOLEO app from the Apple Appstore or the Google Play store they will need to create or log into thei...

  • Chuck created an article,

    How do I change the phone or tablet I use with ZOLEO?

    You can change smart devices without losing any messages. You do this by installing the ZOLEO App on your new smart device and, when setting up your messaging account, specifying the same phone num...

  • Chuck created an article,

    How can I locate a misplaced ZOLEO?

    If you cannot find your ZOLEO communicator, you may be able get the ZOLEO communicator to emit a tone to alert you to its whereabouts. For this feature to work, your ZOLEO App and ZOLEO communicato...