
Chuck
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Recent activity by Chuck-
How To Cancel Your Plan
If your ZOLEO device is no longer being used and will not be used for an extended time, you may wish to cancel your monthly plan. To cancel your monthly plan, you’ll need to visit the ZOLEO webs...
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How To Restart Your Plan
If you’ve suspended your monthly plan and are ready to begin using your ZOLEO device again, you’ll need to reactive a monthly plan. To unsuspend your device and select a new monthly plan, visit ...
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How to Soft Reset Your ZOLEO
If the ZOLEO device does not respond to your commands you can perform a soft reset. Performing a soft reset forces an immediate reboot of the ZOLEO communicator without deleting any data that might...
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ZOLEO LED and Button Locations
The diagram below provides the location of the power button, SOS button, and check-in button on the ZOLEO Communicator. The function of the LED lights on the front of the unit is also noted. For a ...
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ZOLEO App Not Showing New Message Notifications on Android
The Android operating system offers various tools to manage notifications and power savings, which can sometimes interfere with ZOLEO users receiving new message notifications. If you notice tha...
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Use Airplane Mode With ZOLEO
Airplane mode is not recommended when using the ZOLEO app or ZOLEO device. While airplane mode settings may vary by phone, enabling it can turn off Bluetooth connections and affect its GPS location...
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ZOLEO Device Not Making Notification Sounds
Notification sounds on your ZOLEO device can be configured within the ZOLEO app settings. If you're not hearing any sounds, please review the sound settings in your ZOLEO app. For more details, you...
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ZOLEO Is Not Powering On
When unboxing your ZOLEO device for the first time, charge the battery fully before turning it on and connecting to the ZOLEO App. For optimal performance, charge your device regularly and avoid le...
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Messaging ZOLEO from Other Satellite Communicators
Content ZOLEO can be used to send and receive messages from other satellite communications devices. This article details which devices ZOLEO can message with and any limitations. Please note, impro...
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Types of Messages ZOLEO Can Send
App-to-App Messages An app-to-app message is a message you send to (or receive from) another ZOLEO App user. The messages in a conversation are displayed by tapping on the conversation. NOTE:...