Chuck
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Message Top-up Bundles Overview
Message top-up bundles allow you to add extra satellite messages at any time, even while off the grid, to avoid overage fees. This can be helpful if you find that you’ve used most or all of your me...
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Types of Messages ZOLEO Can Send
App-to-App Messages An app-to-app message is a message you send to (or receive from) another ZOLEO App user. The messages in a conversation are displayed by tapping on the conversation. NOTE:...
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How To Restart Your Plan
If you’ve suspended your monthly plan and are ready to begin using your ZOLEO device again, you’ll need to reactive a monthly plan. To unsuspend your device and select a new monthly plan, visit ...
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Download the ZOLEO Quick Start Guide
The latest version of the ZOLEO Quick Start Guide can be found below. Please note, that this version includes revised instructions on how to perform a Check-In. It is possible that you may have rec...
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Use Airplane Mode With ZOLEO
Airplane mode is not recommended when using the ZOLEO app or ZOLEO device. While airplane mode settings may vary by phone, enabling it can turn off Bluetooth connections and affect its GPS location...
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ZOLEO LED and Button Locations
The diagram below provides the location of the power button, SOS button, and check-in button on the ZOLEO Communicator. The function of the LED lights on the front of the unit is also noted. For a ...
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How to Check Your ZOLEO Battery Level
The status of the ZOLEO communicator’s battery is shown in the status bar of the ZOLEO App when the ZOLEO device is connected. An alert will appear on the status bar when the battery level drops be...
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Messaging ZOLEO from Other Satellite Communicators
Content ZOLEO can be used to send and receive messages from other satellite communications devices. This article details which devices ZOLEO can message with and any limitations. Please note, impro...
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How To Cancel Your Plan
If your ZOLEO device is no longer being used and will not be used for an extended time, you may wish to cancel your monthly plan. To cancel your monthly plan, you’ll need to visit the ZOLEO webs...
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How To Add Location Share+
You can add the Location Share+ feature during the initial activation of your ZOLEO device or later through your ZOLEO online account. Steps to add Location Share+ during activation: From your MyZ...