Joëlle
- Total activity 50
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Activity overview
Latest activity by Joëlle-
Joëlle created an article,
What are ZOLEO contacts? How can I add or change SOS and Check-in contacts assigned to my ZOLEO?
Overview This article reviews how to add or edit assigned contacts to your ZOLEO after you've activated your ZOLEO device. This is managed via your MyZOLEO account on the online portal. Please note...
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Joëlle created an article,
Mobile App Update Version 5 - March 8, 2023
App versions (Release Date: March 8, 2023) iOS: v5.2.3 (154)Android: v5.1.4-117Contains Firmware: 4.6-1 Download Requirements Update to the most recent version of the app from your Apple or Andro...
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Joëlle created an article,
ZOLEO User Manuals
Please use the links below to download the user manuals.
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Joëlle created an article,
How can I remove Location Share+ feature from my device's service?
To remove Location Share+ from your account, you can perform this change through self-serve on your customer portal. This article contains screenshots for how to do this using a desktop computer, c...
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Joëlle created an article,
How can I change my MyZOLEO Account's password?
Updating your MyZOLEO password This article reviews how to change your password. This can be for two reasons: You are trying to login and cannot remember your password (see Steps to reset a forgot...
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Joëlle created an article,
ZOLEO App Weather is Incorrect and Displays Temperature in Fahrenheit Instead of Celsius or Vice-Versa
The ZOLEO App bases your temperature units on your mobile device's settings and here are instructions to change these for Android Devices and iOS Devices. Android Devices - Language Settings If yo...
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Joëlle created an article,
How to add SOS and Check-in contacts using your mobile device (phone or tablet)
Overview This guide will review how to add contacts to select for use as SOS or Check-in settings on your smartphone or tablet. It includes screenshots specific to the mobile experience for further...
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Joëlle created an article,
How do I activate my ZOLEO device (mobile view using a phone/tablet)?
This article reviews how to activate your ZOLEO Device if you are using a phone or tablet (mobile) version of our website, and it includes screenshots. Please note the Articles in this Section for ...
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Joëlle created an article,
How do I activate my ZOLEO device?
This article reviews how to activate your ZOLEO Device if you are using a desktop version of our website, and it includes screenshots. Please note the Articles in this Section for other activation-...
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Joëlle created an article,
How do I suspend my monthly plan using my smartphone or tablet?
Overview If you don't need the ZOLEO for a period of time, you may wish to suspend your monthly plan to put your services on hold for a lower monthly cost. You can suspend your plan via the MyZOLEO...