Nermeen A.
- Total activity 53
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Activity overview
Latest activity by Nermeen A.-
Nermeen A. created an article,
ZENDESK Maintenance - October 31, 2023
Zendesk has informed ZOLEO of a scheduled maintenance that will impact the customer experience team performance on October 31, 2023. Maintenance Start Date: Tuesday - October 31, 2023 Maintenance ...
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Nermeen A. created an article,
Zendesk Maintenance - July 26 & 27, 2023
Zendesk has informed ZOLEO of a scheduled maintenance that will impact the customer experience team performance on July 26th and 27th: Maintenance Start Date: July 26th, 2023 Maintenance Start Time...
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Nermeen A. created an article,
Mobile App Update Version 5 - March 8, 2023
App versions (Release Date: March 8, 2023) iOS: v5.2.3 (154)Android: v5.1.4-117Contains Firmware: 4.6-1 Download Requirements Update to the most recent version of the app from your Apple or Andro...
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Nermeen A. created an article,
Mobile App Update Version 5 - January 25, 2023
App versions (Release Date: January 25, 2023) iOS: v5.1.1 (148) Android: v5..0.8 (113) Contains Software: 4.2-0 Download Requirements Update to the most recent version of the app from your Apple...
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Nermeen A. created an article,
Mobile App and Software Update Version 4.1.5 - November 02, 2022
App versions (Release Date: November 2022) iOS: 4.1.5 Android: 4.1.5 Contains Software: 4.2-0 This release contains a new version of software for the ZOLEO device. The software upgrade is Mandato...
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Nermeen A. created an article,
Iridium Maintenance - November 15, 2023.
Iridium has informed ZOLEO of scheduled maintenance that will occur during the following time frame: Outage Start Date: November 15, 2023 Outage Start Time: 14:30 GMT Outage End Date: N...
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Nermeen A. created an article,
What is my device name? How can I change my device name?
Your Device Name will show up as the name on your email messages (such as the email address name) and Check-In messages when you send them. Device Name changes also show up in your Account Activiti...
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Nermeen A. created an article,
Understanding Your Invoice
Please select the region your ZOLEO account is registered in to view more details about your ZOLEO invoice. Canada USA Australia New Zealand European Union (EU) United Kingdom (UK)
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Nermeen A. created an article,
How do I select a ZOLEO.com e-mail address?
When signing up for your ZOLEO account and activating your new ZOLEO device you will be asked to choose a name for your ZOLEO.com email address. When selecting the e-mail address you will only need...
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Nermeen A. created an article,
How do I get a receipt or payment history?
To view a payment history for your account or download a receipt for a payment you have made please log into your ZOLEO.com account and select the Payments menu option Clicking on the Referenc...