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Welcome!

Here you will find various helpful resources on using your ZOLEO device and managing your online account. You can also subscribe to news updates and receive notifications when new articles are published.

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-The ZOLEO Team

News

  • Feb
    18

    ZOLEO App Update - February 18, 2021

    by Lu Parente
    in Release Updates

    A new version of the ZOLEO App containing a device software update has been released to the Apple App store and Google Play store. This release contains performance optimizations and minor bug fixes.

  • Feb
    5

    Iridium Scheduled Provisioning Outage - February 10

    by David Jones
    in General

    Iridium has informed ZOLEO of scheduled maintenance that will occur during the following time frame:Outage Start Date:February 10, 2021Outage Start Time: 16:00 UTCOutage End Date:February 10, 2021Outage End Time:22:00 UTC During the above time frame activations, suspensions, and deactivations will take longer than usual. Any account changes performed will also...

View 5 articles

Knowledgebase

FAQs (7)


  • What is the ZOLEO Device IP Rating?
  • How Much Distance does Bluetooth Cover?
  • What are the ZOLEO Device Dimensions?
  • How Accurate is the ZOLEO GPS?
  • Can I Test an SOS Alert?
View 7 articles

Getting Started (10)


  • Downloading The ZOLEO App
  • Linking ZOLEO Device with ZOLEO App
  • Performing a ZOLEO Device Software Update
  • Activating Additional ZOLEO Devices
  • Sending Messages with ZOLEO
View 10 articles

Managing My ZOLEO Account (22)


  • Activating Additional ZOLEO Devices
  • Changing ZOLEO Login Email Address
  • Understanding Your ZOLEO-Australia Invoice
  • Understanding Your ZOLEO-Canada Invoice
  • Understanding Your ZOLEO-US Invoice
View 22 articles

Using My ZOLEO Device (14)


  • Sending Check-ins with ZOLEO
  • ZOLEO LED Indicator Guide
  • Charging Your ZOLEO Device
  • Checking ZOLEO Device Battery Level
  • Performing a Soft Reset of the ZOLEO Device
View 14 articles

Using My ZOLEO App (21)


  • Linking ZOLEO Device with ZOLEO App
  • Performing a ZOLEO Device Software Update
  • Changing the New Message Tone for the ZOLEO Device using the ZOLEO App
  • Changing the LED Brightness of the ZOLEO Device using the ZOLEO App
  • Performing & Scheduling a Test SOS Alert with GEOS
View 21 articles

Billing & Invoices (6)


  • Updating Payment Information
  • Viewing Monthly Invoices
  • Understanding Your ZOLEO-Australia Invoice
  • Understanding Your ZOLEO-Canada Invoice
  • Understanding Your ZOLEO-US Invoice
View 6 articles

User Manuals (4)


  • ZOLEO Regulatory Certification Documents
  • ZOLEO English and French User Manuals
  • ZOLEO Quick Start Guide
  • ZOLEO Product Safety, Regulatory, and Warranty Information Guide (English and French)
View 4 articles

Recent News

  • Feb 18
    ZOLEO App Update - February 18, 2021
  • Feb 5
    Iridium Scheduled Provisioning Outage - February 10
  • Feb 4
    ZOLEO Usage Notifications & Message Top-Up Bundles - February 4, 2021
  • Nov 24
    ZOLEO My Account Update - December 3, 2020
  • Oct 26
    Iridium Provisioning Outage - October 28, 2020
View 5 articles

Recent Downloads

  • zoleo-quick-start-guide.pdf
  • View 1 download

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