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  1. ZOLEO
  2. Troubleshooting

Troubleshooting

Explore quick solutions and guides for resolving technical issues.

ZOLEO Messaging Issues

  • Check-In Messages Showing Incorrect Date
  • Location Could Not Be Determined — What It Means and How to Fix It
  • Troubleshooting Not Receiving Messages with ZOLEO
  • Troubleshooting ZOLEO Messages Not Sending

MyZOLEO Portal Issues

  • Troubleshooting IMEI Already in Use or Not Recognized
  • Troubleshooting Issues Updating Your Payment Method
  • Troubleshooting SOS or Check-In Contacts Entry During Activation
  • Troubleshooting ZOLEO Password Reset
  • Troubleshooting ZOLEO.com Email Address Entry in Activation
  • ZOLEO Activation Delayed or Pending
See all 7 articles

ZOLEO Device Issues

  • ZOLEO Not Powering On or Charging
  • ZOLEO Battery Draining Too Fast
  • How To Return a ZOLEO RMA Device (Best Practices)
  • ZOLEO Check-In Button Not Working
  • ZOLEO Device Not Making Notification Sounds
  • Improving Location Accuracy with Your ZOLEO Device
See all 9 articles

ZOLEO App Issues

  • Android Bluetooth Disconnects from ZOLEO
  • How To Use Airplane Mode With ZOLEO
  • ZOLEO Weather Showing Wrong Location
  • ZOLEO Weather Temperature Unit Showing Incorrectly
  • Unable to Proceed Past Update Notice on Android (ZOLEO App Version 6.8)
  • Troubleshooting SMS Verification Code in ZOLEO App
See all 10 articles
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