Global Rescue Membership Offerings

This article provides an overview of the Global Rescue membership plans available through the Safety Add-On in MyZOLEO, including plan details, pricing, membership terms, and how to purchase.

The Field Rescue Membership can be purchased during ZOLEO device activation or from Safety Add-Ons in MyZOLEO. Other Global Rescue plans are purchased directly from Global Rescue.

In This Article:

• Global Rescue Membership Plans
• Membership Plan Comparison
• ZOLEO Subscriber Discount
• Membership Terms
• How to Purchase a Global Rescue Membership
• Questions and Product Support

Global Rescue Membership Plans

Global Rescue offers four membership options to eligible ZOLEO subscribers. Availability and pricing vary by region. You can purchase the Field Rescue Membership through MyZOLEO. Other memberships are purchased directly from Global Rescue.

Field Rescue Membership 

The Field Rescue Membership includes:

• One rescue per year for an injury or illness
• Transportation to the nearest medical facility if hospitalization is needed or serious harm is imminent
• Coverage at altitudes below 15,000 feet (4,600 meters)
• A maximum annual benefit of $50,000 USD

The membership does not cover search operations, high-risk activities, or ascents and descents from altitudes above 15,000 feet (4,600 meters). Global Rescue must know the member’s location before it can provide rescue services.

Review the Field Rescue Member Services Agreement for complete membership terms and conditions.

For additional information, please visit Global Rescue Field Rescue Membership.

Individual Full Annual Membership

Annual price: $356.25 USD

The Individual Full Annual Membership includes:

• Up to two rescues per year for an injury or illness
• Medical evacuation to your preferred home hospital if you need a higher level of care
• Intelligence and travel advisory services
• Case management
• Transportation of mortal remains
• A maximum annual benefit of $500,000 USD

This membership has no activity restrictions. However, it does not cover travel above 15,000 feet (4,600 meters) or ascents and descents from that altitude.

Individual Full Annual Membership With High-Altitude Coverage

Annual price: $826.50 USD

The Individual Full Annual Membership With High-Altitude Coverage includes:

• Up to two rescues per year for an injury or illness
• Rescue coverage with no altitude restriction
• Medical evacuation to your preferred home hospital if you need a higher level of care
• Intelligence and travel advisory services
• Case management
• Transportation of mortal remains
• A maximum annual benefit of $500,000 USD

This membership provides rescue coverage above and below 15,000 feet (4,600 meters).

Build Your Own Membership

Price: Varies based on the coverage selected

The Build Your Own Membership lets you:

• Select coverage lasting from seven days to one year
• Purchase coverage for individuals, families, or students
• Choose medical-only coverage or combined medical and security coverage
• Add telehealth access

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Membership Plan Comparison

Compare the different membership options to find the plan that best suits your needs.

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ZOLEO Subscriber Discount

ZOLEO subscribers in the United States and Canada receive an exclusive 5% discount on select Global Rescue plans when purchased through MyZOLEO. The Field Rescue Membership is not eligible for this discount. For all other plans, you'll be redirected to Global Rescue's purchase page with the discount automatically applied.

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Membership Terms

Before purchasing a Global Rescue membership through MyZOLEO, here are a few important terms to be aware of:

• Each Field Rescue Membership covers one individual aged 84 or younger. 
• Multiple Field Rescue Memberships can be purchased under the same MyZOLEO account. 
• Field Rescue Memberships are held at the account level and are not tied to a specific device. 
• Membership purchases are non-refundable. 
• Field Rescue Memberships renew automatically one year after the purchase date. You’ll receive a renewal reminder 30 days before the renewal date. 
• To cancel Field Rescue auto-renewal, go to Safety Add-Ons in MyZOLEO and select the cancellation option for the applicable membership. 
• Cancelling auto-renewal does not end the membership immediately. It remains active until the end of the current paid membership term. 
• Cancelling a ZOLEO device plan does not cancel a Field Rescue Membership. It must be managed separately from Safety Add-Ons. 
• Terms and cancellation processes for other Global Rescue plans are managed directly by Global Rescue.

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How to Purchase a Global Rescue Membership

To purchase a Field Rescue Membership, you’ll need at least one active or paused ZOLEO device on your account.

You can purchase a Field Rescue Membership:

• During ZOLEO device activation
• From Safety Add-Ons in MyZOLEO

To purchase from Safety Add-Ons:

1. Log in to MyZOLEO.
2. Select Safety Add-Ons from the top navigation.
3. Select the Field Rescue Membership.
4. Follow the on-screen steps to complete enrollment.

After purchasing, the Safety Add-Ons page displays each covered person’s membership status, start date, and auto-renewal or expiration date.

Other Global Rescue membership plans are purchased directly from Global Rescue. Confirm whether customers will continue to access these plans through links in MyZOLEO before retaining this information.

For more information on the Field Rescue Membership, visit Global Rescue Field Rescue Membership. If you have questions about your ZOLEO account or the Safety Add-On, contact our Customer Experience team.

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Questions and Product Support

For Global Rescue membership inquiries, please contact Global Rescue directly:

• Email: memberservices@globalrescue.com
• Phone: +1 (617) 459-4200