How To Activate More ZOLEO Devices

To add additional ZOLEO devices to your account, you’ll need to access your account through the ZOLEO website. This can be done using a smartphone, tablet, or computer web browser.

Steps To Activate More Devices:

1. Log into your MyZOLEO account at https://www.myzoleo.com/. 
2. Navigate to the Devices & Plans menu option. 

3. Click on Add New Device.

4. The activation screen will appear, similar to the process you completed when activating your first ZOLEO device.

5. Follow the on-screen prompts to enter the required information, including:

   • Device IMEI and Serial Number (S/N): Located on the bottom of the device.
   • Device Nickname: A personalized name for your new device.
   • Desired ZOLEO Email Address: Choose an email address for your new device.
   • Emergency Contacts: Provide two emergency contacts and one check-in contact. You can reuse the contacts from a previous device, and you can add up to five additional check-in contacts after activation.
   • Payment Information: Ensure your payment information is up to date, especially if it has changed.

6. Complete the checkout process to finalize the activation.

7. Once your device is activated, you will receive a confirmation email.

How activating more devices affects your billing:

• Separate Monthly Plans: Each active device will have its own monthly service plan and all fees will be billed to the same payment method on file. 
• Activation Fee: An activation fee will be applied for each new device you add to your account.
• Prorated Plan Fees: The plan fees for newly activated devices will be prorated to align with your existing billing cycle. For example, if you activate a device halfway through your billing cycle, you will be charged only for the remaining days in that cycle. In the next billing cycle, you will be billed the full amount for each device's plan.

Related Articles:

• Understanding Your Invoice
• How ZOLEO Billing Works