How To Add Location Share+ – ZOLEO

You can add Location Share+ to your ZOLEO account during the initial activation of your ZOLEO device or at any time afterward through your MyZOLEO online account. Location Share+ allows your check-in contacts to follow your location in real time through the ZOLEO app.

How to Add Location Share+ During Activation
How to Add Location Share+ After Activation

How to Add Location Share+ During Activation

Log in to your MyZOLEO account.
Select Devices & Plans, then select Add device.
Complete the activation process by following How To Activate Your ZOLEO.
When you reach the add-ons section, select Location Share+, then continue with the activation.

Note: During activation, you must add at least one SOS contact. You can also assign that person as a Check-In contact. After activation, you can manage additional assignments from the top-level Contacts page. You can assign up to five check-in contacts and two SOS contacts in total.

You will also have the option to invite your Check-In contacts to download the ZOLEO app if they haven’t already done so.

How to Add Location Share+ After Activation

Log in to your MyZOLEO account at myzoleo.com.
Select Devices & Plans.
Locate your ZOLEO device, then select Manage.

Image: Locate your ZOLEO device under Devices & Plans and select Manage.
Select the Plans & Add-Ons tab.
Select ZOLEO Add-Ons.
Select Location Share+.

Image: Select Location Share+ from the ZOLEO Add-Ons options in MyZOLEO.
Select Add to cart.
Review Location Share+ and the charges displayed under Your cart.
Select Continue.
On the Payment Confirmation page, review the billing date and selected payment method.
To use a different payment method, select Change payment method and enter the required information.
Select Place order to submit your Location Share+ request.

After you select Place order in MyZOLEO, your Location Share+ request may still be processing. You may see an Updating status and a message explaining that your changes are being processed.

MyZOLEO updates your device status and available actions automatically when processing finishes or requires action. You don't need to refresh the page manually. Once the request is complete, Location Share+ will be added to your monthly plan and become available in the ZOLEO app connected to your device.

While your Location Share+ request is processing, you can still use Manage to view your device details. Further changes to that ZOLEO device are temporarily unavailable until processing finishes. If the request fails or requires action, follow the guidance shown in MyZOLEO.

Note: Once Location Share+ has been added, navigate to the Contacts tab to ensure that your Check-In contacts are up to date. There you will be able to see which of your contacts will receive your Location Share+ updates and which will not.

For contacts that are showing they will not receive Location Share+ updates, send them a link to download the free ZOLEO app.

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