If the Location Share+ feature add-on is no longer required and you would like to remove it from your monthly plan, you will need to do so using your MyZOLEO online account. The Location Share+ feature add-on cannot be removed using the ZOLEO app.
Note: The Location Share+ feature add-on is not prorated, and the full charge will apply if cancellation occurs mid-month or before the billing cycle has elapsed.
Your Location Share+ history will continue to be available in the ZOLEO app until your regular monthly service plan is canceled and your app account is deleted.
Steps to remove Location Share+
- Log in to your MyZOLEO online account.
- Select Devices & Plans.
- Locate your ZOLEO device, then select Manage.
- Select the Plans & Add-Ons tab.
- Under Your Services, locate Location Share+, then select Cancel.
- When the confirmation prompt appears, select Yes, continue.
Once successfully canceled, the Location Share+ feature will no longer be available for use in the connected ZOLEO app.
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