How to Update Your ZOLEO Email

You can update the email address linked to your ZOLEO device at any time through the MyZOLEO online portal. This guide explains how to change it and how ZOLEO email addresses work.

Understanding Your ZOLEO Email Address

A ZOLEO email address is a unique @zoleo.com address automatically assigned to a user when they activate their ZOLEO device.

This address allows friends and family to send messages to the user via email. Messages sent to this ZOLEO email are delivered to the ZOLEO app, even when they are outside of cellular coverage.

Important:

• You only enter the first part of the email address (before the “@”) when updating it.
• The system automatically adds the @zoleo.com domain.
• Example: To create zoleouser@zoleo.com, enter only zoleouser in the Email field.

Update Your ZOLEO Email

You can easily update the email address linked to your ZOLEO account through the MyZOLEO online portal.

1. Sign in to your account at myzoleo.com. 
2. In the left-hand menu, select Devices & Plans.
   

3. Under Device Information, locate the Email field.
   

4. Enter the new email prefix (the part before “@”).
5. Click Save All to apply your changes.
   

Your ZOLEO email address will now be updated.