How To Manage Location Share+ Contacts

Use MyZOLEO to assign up to five Check-In contacts to receive automatic Location Share+ updates. Location Share+ contacts can view your most recently reported location and breadcrumb trail from the free ZOLEO App.

Requirements for Receiving Location Share+ Updates

A contact must meet these requirements to receive Location Share+ updates:

• Location Share+ is active on your ZOLEO device.
• The contact is saved in your MyZOLEO account.
• The contact is assigned to your ZOLEO device as a Check-In contact.
• The contact has installed the ZOLEO App.
• The phone number saved in MyZOLEO matches the phone number used for the contact’s ZOLEO App account.
• The contact method is set to ZOLEO App.

Location Share+ supports up to five Check-In contacts. You can configure location update intervals from every six minutes to every four hours.

Note: Contacts saved in MyZOLEO and contacts in the ZOLEO App are managed separately. Saving a contact in MyZOLEO doesn’t add that person to your ZOLEO App contact list.

How To Assign a Location Share+ Contact

Assign a saved MyZOLEO contact to your ZOLEO device as a Check-In contact to make them eligible for Location Share+ updates.

1. Log in to your account at MyZOLEO.com.
2. Select Contacts from the main navigation.
3. Locate the contact and confirm that their saved phone number matches the phone number used for their ZOLEO App account.
   • If the contact hasn’t been added, select Add contact, enter their information, then save the contact.
4. Select Devices & Plans from the main navigation.
5. Locate the appropriate ZOLEO device and select Manage.
6. Select Assigned Contacts.
7. Under Check-In and Location Share+ Contacts, open an available Name drop-down menu.
8. Select the contact you want to assign.
9. Set the Contact Method to ZOLEO App.
10. Select Save changes.

After saving, check the Location Share+ status displayed below the assigned contact.

How To Check Whether a Contact Can Receive Location Share+ Updates

MyZOLEO displays a status message below each assigned Check-In contact:

• This contact will receive Location Share+ updates: The contact has the ZOLEO App and can receive automatic location updates.
• This contact will not receive Location Share+ updates: The contact isn’t currently eligible to receive automatic location updates through the ZOLEO App.

If the contact doesn’t have the ZOLEO App, select Send app download link. MyZOLEO will send the contact a link to download the app.

After the contact installs the ZOLEO App using the matching phone number, refresh MyZOLEO and check the contact’s Location Share+ status again.

How To Remove a Location Share+ Contact

Location Share+ recipients are managed through your device’s Check-In contact assignments. Removing a Check-In contact also stops that person from receiving standard Check-In messages from the device.

You can remove a Check-In contact only when more than one Check-In contact is assigned to the ZOLEO device.

Log in to your account at MyZOLEO.com. Select Devices & Plans from the main navigation.

1. Locate the appropriate ZOLEO device and select Manage.
2. Select Assigned Contacts.
3. Under Check-In and Location Share+ Contacts, open the Name drop-down for the contact you want to remove.
4. Select the X beside the contact’s name.
5. Select Save changes.

The contact will no longer receive Check-In messages or Location Share+ updates from that device. The person will remain saved on the Contacts page in MyZOLEO.

Note: If only one Check-In contact is assigned, you must replace that contact instead. Open the Name drop-down, select another saved contact, set the Contact Method to ZOLEO App, then select Save changes.

Related Articles:

• Location Share+ Overview
• How To Add Location Share+
• How To Remove Location Share+
• How To Configure Location Share+