This article explains how ZOLEO Track works, what features are available, and how you can use it to view and share your ZOLEO device activity.
What is ZOLEO Track?
ZOLEO Track is a web application that lets you view the location activity of the ZOLEO devices on your MyZOLEO account.
You can use ZOLEO Track from a desktop or mobile web browser to:
- View your device's latest reported location
- Review the previous location activity
- Follow breadcrumb trails from Location Share+ sessions
- Monitor SOS activity
- Share device activity with others
- Export activity data to a CSV file
ZOLEO Track shows activity generated by Check-in messages, Location Share+ updates, SOS alerts, and successful Locate requests.
If you manage multiple ZOLEO devices, ZOLEO Track lets you monitor them all from a single map. If you only have one device, you'll see a dedicated view of that device's activity.
ZOLEO Track is separate from the ZOLEO app. Continue using the ZOLEO app for messaging, pairing your device, configuring Location Share+, and other mobile app features. Use ZOLEO Track to view and share location activity from a web browser.
Who can use ZOLEO Track?
ZOLEO Track is included at no additional cost for active MyZOLEO accounts with at least one active ZOLEO subscription. You can open ZOLEO Track when you have a MyZOLEO account with at least one eligible ZOLEO device.
You do not need Location Share+ to open ZOLEO Track or view activity from Check-in messages and SOS alerts. You only need Location Share+ if you want automatic breadcrumb updates or to use the Locate feature.
To learn more, please see Location Share+ Overview.
How to access ZOLEO Track
You can access ZOLEO Track from MyZOLEO or by going directly to the ZOLEO Track app. ZOLEO Track opens in a browser, so you can use it on desktop or mobile web.
To open ZOLEO Track from MyZOLEO:
- Log in to your MyZOLEO account.
- Select Track from the top navigation menu.
- ZOLEO Track opens in a new browser tab.
- Your eligible devices appear automatically.
You can also bookmark the ZOLEO Track app in your browser for quicker access.
What activity appears in ZOLEO Track?
ZOLEO Track displays location activity reported by your ZOLEO device.
Activity appears when your device:
- Sends a Check-in message
- Starts a Location Share+ session
- Sends a Location Share+ update
- Triggers an SOS alert
- Cancels an SOS alert
- Responds to a Locate request
The map shows device markers and activity points based on the latest available location information. When you select a device or activity point, ZOLEO Track can show details such as the activity type, timestamp, address or coordinates, speed, altitude, battery level, and network source when available.
If a location does not have a reliable street address, ZOLEO Track may show coordinates instead. This is common in remote areas and does not mean the reported position is wrong.
How Location Share+ works with ZOLEO Track
When a Location Share+ session is active, ZOLEO Track displays automatic location updates on the map, creating a breadcrumb trail that shows the device's movement over time.
Location updates can be sent as frequently as every six minutes or as infrequently as every four hours, depending on the interval selected in the ZOLEO app.
Location Share+ is also required to use the Locate feature, which lets you request the current location of an eligible ZOLEO device from ZOLEO Track.
ZOLEO Track Features
ZOLEO Track includes the following features:
| Feature | Description |
|---|---|
| Multiple device view | Monitor one or more eligible devices from a single map. |
| Activity history | Review previous location activity. |
| Shared links | Share selected device activity using a regular link or email invitations. Choose invitation recipients from MyZOLEO contacts or enter email addresses. |
| Link management | Review your links, change sharing settings, revoke access, and manage expired or revoked link records. |
| Search | Search and switch between devices. |
| CSV export | Export activity history to a CSV file. |
Share and Manage Access in ZOLEO Track
ZOLEO Track lets you share selected device activity through a regular link or email invitations.
Copy and send a regular link yourself, or invite recipients by selecting MyZOLEO contacts or entering email addresses. Invited guests access the map through their approved email inboxes. They do not need a ZOLEO account.
You can choose an expiration date or set a shared link to Never expires.
Open Share → Manage links to review existing links. You can update the expiration, change the included devices, and edit an invited link’s recipient list without generating a new shared URL.
You can also revoke a link to stop access immediately.
To get started, please see How to Share Device Activity in ZOLEO Track and How To Manage Shared Links in ZOLEO Track.
ZOLEO Track Limitations
The following features are not available in ZOLEO Track:
- Exporting activity to PDF, Excel, PowerPoint, Word, RTF, or TIFF
- Previewing reports before exporting
- Renaming devices directly in ZOLEO Track
ZOLEO Track uses the device names set in MyZOLEO. To change a device name, update it in your MyZOLEO account.
Related articles
For more information about ZOLEO Track, review these related articles:
- Using ZOLEO Track: Map, Devices, and Activity
- Sharing and Locating a Device in ZOLEO Track
- Exporting ZOLEO Track Activity Data to CSV
- ZOLEO Track FAQ
- Location Share+ Overview
If ZOLEO Track is not showing the device activity you expect, contact ZOLEO Customer Care for help reviewing your account and device status.
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